Hampton Inn & Suites Montgomery-EastChase

The staff was so polite and accommodating. The room were clean and I was really excited about the ceiling fans in the rooms. The breakfast was great. The serving staff took pride in making sure every station was clean and food was fresh. Ms. Nora was so sweet and hospitable. She greeted everyone that came for breakfast and thanked everyone for coming. The front desk staff may check-in so easy. Housekeeping made sure each time we left for the day, the rooms were cleaned and ready for another good night sleep.

Everything was wonderful except the bed. It may be time to purchase better mattresses. They felt like they were begining to dip and felt coils (?) OR lumps. Other than that, it was great. Staff courteous, always clean and comfortable, breakfast is always good and feel safe in this area. Great location. I always reserve a room here when we come to Alabama. I don't look any place else.

The cleanliness of the sheets and room. The location of the hotel is in close proximity to Eastchase shopping mall, Target, DSW shoe store and lots of other stores. There are a good number of restaurants to eat such as Firebirds, The Juicy Crab and Bone Fish grill.

Didn't do breakfast loved the coffee. the view of the lake and sunsets was spectacular, the staff was CUSTOMER FOCUSED asked if we needed anything every time we came in or out made sure we had bottled water, Cleaning staff team went above the call of duty to make sure we were pleased with their service.

Breakfast was great, room was spacious and clean. Staff were friendly and area was nice with the shops and restaurants